Forgotten Password Recovering Solutions

Passwords security is one of the most important parts of online cloud security for both individuals and (small) businesses. So, today we shall talk about the fast and effective recover and reset methods if you have forgotten account usernames and log in passwords.

What if I forget the username?

If you have forgotten your username and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account. Go to password reset page and enter your email address, and the system will send an email containing, among other things, a reminder of your user name. These steps may help you recover it:

  • Depending on your browser settings, you may find that the log in page redisplays the last username that was used on that computer.
  • If you have received any emails from relevant official sites, these will include the username.
  • If you can remember the names of any of official pages that you edited while logged in, the username will be listed as part of the page history of those pages.
  • If you can remember the first part of the name, this search page may help you remember the rest of it.
  • If you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then you can go to the login screen and click ‘Reset your password’. Enter that email address on the next screen, and the system will send an email containing, among other things, a reminder of your user name.

If none of these steps are successful you will have to start again with a new account.

What if I forget the password?

If you have forgotten your password and you previously entered an email address when signing up for the account or in your preferences, and you still have access to that email account, then this special page can help you recover access to your account.
Go to password reset page. You can enter either your username or your email. If you are certain of your email, but not your username, only enter your email. The system will send a temporary password to your saved email address that will allow you to retrieve your account. You can change the password after you log in. These detailed steps may help you recover it:

  • If you previously entered an email address when signing up for the account or in your preferences, and you still have access to that email account, then you can enter your username on the login screen and click ‘Reset your password’. Enter your user name on the next screen, and the system will send a temporary password to your saved email address that will allow you to retrieve your account. You can change the password after you log in.
  • Otherwise you will have to create a new account under a different username. After doing this, if a user page and user talk page were created for the old account, it is advisable to make them redirect to the equivalent pages for the new account. (To carry the content and history of these pages over to the new location, you can use the “move” function—contact an administrator if assistance is needed.)
Posted on May 5, 2023